How to see when changes occurred to a Customer's c...
# ask-stanley-ai
a
How to see when changes occurred to a Customer's credit limit, balance, and unbilled orders fields
c
AI generated answer (using internal Slack threads):
To see when changes occurred to a Customer's credit limit, balance, and unbilled orders fields, you can use the System Notes feature in NetSuite. System Notes track changes to record fields and can be accessed from the record itself or through a saved search. Here are the steps to access System Notes from the record: 1. Navigate to the customer record. 2. Scroll down to the System Information subtab. 3. Click on the System Notes subtab within System Information. 4. Look for lines with 'Change' in the Type column and the specific field you're interested in (credit limit, balance, unbilled orders) in the Field column. To create a saved search for System Notes: 1. Go to Reports > Saved Searches > All Saved Searches > New. 2. Select System Notes from the list. 3. In the Criteria subtab, add filters for the fields you're interested in. For example, you can set 'Field' to 'Credit Limit', 'Balance', or 'Unbilled Orders'. 4. In the Results subtab, add the columns you want to see in the search results. For example, you might want to include 'Date', 'Name', 'Field', 'Old Value', and 'New Value'. 5. Save and run the search. Remember, the System Notes feature only tracks changes made after it was enabled, so it won't show changes made prior to that. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.83404541
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.814819217
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.81262207
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