We do our AP bill runs through Transactions → Payables → Pay Bills, then print from the Print Checks page with Check Type = Voucher. Here's the weird part: the voucher PDF that prints seems to depend on the Class on the underlying vendor bill. When the bill's Class is one specific value, we get the correct voucher. With any other Class, it prints a different (wrong) voucher layout. Same bank account, same Check Type = Voucher, the only thing that changed is the Class. I've already poked around SuiteAnswers (no luck), the bank account's check layout, and the Pay Bills / Print Checks form, but I can't find what's making it behave differently per Class. So my question: where does NetSuite tie the voucher print template to the transaction's Class? Would love a pointer to wherever that selection actually lives.

AI generated answer (using internal Slack threads):

Based on the conversations, it seems that the issue you're experiencing with the voucher print template being tied to the transaction's Class is not a standard NetSuite behavior. The Class field on a transaction should not affect the print layout of the voucher. However, it's possible that there might be some customizations or scripts running in your account that are causing this behavior. You might want to check any scripts or workflows that are triggered when printing checks or vouchers. Also, ensure that the correct print template is selected in the transaction form. You can do this by navigating to

Customization > Forms > Transaction Forms

, select the form you're using, and check the 'Printing' tab. The 'Print Template' field should be set to the correct template you want to use. If you're using Advanced PDF/HTML Templates, you can customize the template by navigating to

Customization > Forms > Advanced PDF/HTML Templates

. Remember, if you're printing from the 'Print Checks and Forms' page, the template selected in the check record form will be used, not the one in the vendor bill payment form. If you've checked all these and the issue persists, it might be a more complex issue that requires a deeper investigation into your account setup.