Why is the Sales Order Fulfill button taking me to...
# ask-stanley-ai
m
Why is the Sales Order Fulfill button taking me to the Fulfill Sales Order screen instead of directly to the Item fulfillment
c
AI generated answer (using internal Slack threads):
The Sales Order Fulfill button is taking you to the Fulfill Sales Order screen instead of directly to the Item fulfillment because of the way NetSuite is designed. The "Fulfill Orders" page is a mass process. If you want to force people to fill out specific fields on item fulfillment, you can remove the associated permission from their roles and leave the create/edit capability on fulfillment transactions. Then they must load the Sales Order in order to fulfill it, which leads to the screen you expect to see. Another reason could be due to different locations or subsidiaries on each line of the order. If the locations are different, NetSuite will redirect you to the Fulfill Order page. Also, if there is no quantity to fulfill, the fulfill button does not show up. This is standard NetSuite behavior. If you have invoices in advance of fulfillment, it might overwrite this. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.876220763
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.857971311
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.85369879
Please provide your feedback on this answer.