what is best practice to replace an item line when a PO has the wrong item on it but it has already been received and billed.

AI generated answer (using internal Slack threads):

****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** The best practice to replace an item line when a PO has the wrong item on it but it has already been received and billed would be to create a vendor return for the incorrect item and then add a new line on the original PO for the correct item. Here are the steps: 1. Create a vendor return for the incorrect item. This will reverse the item receipt and adjust your inventory. Make sure to understand how vendor returns affect your GL before proceeding. 2. Add a new line on the original PO for the correct item. This will allow you to track the replacement item separately. 3. Receive and bill the new item as usual. This process should ensure that your inventory and accounting are accurate. Remember, if you're over-receiving, you'll need to enable the account preference

Allow Overage on Item Receipts

(Setup > Accounting Preferences > Order Management). Also, consider looking into the

Match Bill to Receipt

and the

Post Vendor Bill Variances Process

for better control over your POs. Please note that manipulating the vendor on the PO to detach a bill is generally discouraged as it can lead to confusion and potential errors.

how does this method affect average cost though? as wouldnt the new receipt and bill be at current cost and not what was done originally on the original transaction