Inventory quantities stuck in Transit how to resol...
# ask-stanley-ai
a
Inventory quantities stuck in Transit how to resolve this?
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AI generated answer (using internal Slack threads):
Inventory quantities stuck in transit can be a common issue in NetSuite. Here are some steps you can take to resolve this: 1. Status Check: Ensure the transfer orders are correctly marked as shipped. If they’re not, the system won’t recognize them as “in transit.” 2. Saved Search or Report Configuration: Verify that the saved search or report you’re using to track “in transit” quantities is configured correctly. It should be set up to show quantities from the moment the transfer order status changes to shipped and until it’s received. 3. Workflow or Script Interference: Sometimes, custom workflows or scripts can interfere with the standard processing of transaction statuses. Check if there’s any custom code that might be affecting the transfer order lifecycle. 4. Permission Issues: Make sure that the roles looking to view “in transit” quantities have the necessary permissions to view the relevant fields and records. To diagnose further, you can create a new saved search from scratch for transfer orders with the status ‘shipped’ and ensure the criteria and results are set up to display the correct fields. If you have a situation where the receiving warehouse does not receive the full quantity of items, you have a couple of options: 1. If it's in the same period, you can delete the fulfillment and re-issue it with the correct quantity. However, this might not be best practice and your auditor may not approve of it. 2. If it's outside the period, you can receive in full and create an inventory adjustment out for the quantity not actually received. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.846069396
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.833557189
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.83215338
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