We're moving off of NS to Oracle Fusion currently and I don't feel like the consultants are doing a great job of explaining (or showing) the functionality of the new system. The AI's have been pretty decent for answering a ton of my questions. It's not 100%, but it gives me more pointed responses.

@Zack I don't know that I'm going to be a lot of help immediately since I know plenty about NetSuite, but not really much at all about Fusion, but my company is also in the process of moving off of NS to Oracle Fusion, so I'd love to connect just to have an unbiased voice to compare notes with if you're open to it?

Yeah, I'm not sure how much value I can be at this point. The process has been extremely slow.

We're super early in our implementation (just kicked off last week), so I'd find that kind of insight (what things you could do in NetSuite that you seemingly can't in Fusion) very helpful actually. Again, only if you're open to it. Not trying to sell anything, just would love to share insights, tips on Fusion user groups, resources, etc.

Hey Zack, sorry to hear the transition's been rough. I work at a NetSuite partner and one thing we hear a lot from clients evaluating Fusion is that certain native capabilities (SuiteScript-level customization, saved search flexibility, industry-specific depth) don't have a 1:1 equivalent and need third-party add-ons instead. Happy to share more specifics on what commonly trips people up in that comparison if it'd help - no pitch, just been through a few of these.

Yeah, that is definitely what we are running into. NS just "works" out of the box. The global search in Fusion is abysmal at best. The reporting tool is too technical and not user friend for non-technical people. The email communications are bad and we cannot easily track communications like you can in Netsuite. Not having native user event style triggers and relying heavily on OIC has been really frustrating for all integrations. We all love to make fun of Netsuite's quirks, but it is so much better (so far) than Fusion. About the only process that I see that I like better in Fusion is how payment deposits are a status on the cash receipt directly and not just a separate transaction record for all payments. The TCA architecture of suppliers and customers is also complex and convoluted. Needing a party, supplier (vendor), address and specific sites is overly complex.

That JDBC/real-time pull point really resonates - that's essentially what SuiteAnalytics Connect was built for on the NetSuite side, so it makes sense Fusion's RODS still feels like a step down while it matures. The list you gave (global search, reporting complexity, email tracking, OIC-dependency for triggers, TCA structure) is a pattern we've seen documented before when companies weigh continuing vs revisiting the migration. Happy to send over a rough feature-parity checklist some teams have used to make that case internally, if it'd help. No pressure either way, just glad to help you think it through.