How would a saved search be created to identify ne...
# suiteanalytics
g
How would a saved search be created to identify new customers? I know there is a report for that, but can't quite figure out how to set criteria that would produce the same results.
y
You can use the field of date created
m
You could also look at the number of transactions, so any customer with only a single sale is going to be a new customer.
s
Use system notes field to find created date add that to the criteria with a date range or use highlight options to highlight the customers that falls in to your date range.
m
One thing you may need to clarify, is what the business defines as a ‘New Customer’ - For example the created date will show you the date the Customer record was created, this may have been a considerable time before they made a purchase, IE created as a lead from a online form, etc.
g
Basically it's a customer that has their first sale within a given time period.
Or, based on item fields - since the way we bill is essentially based off of item criteria, and not necessarily date.
But my guess is that it's a combination of the two - date of transaction and item field filter.
m
For this, you could just use the “Date of First Sale” value on the Customer Record, and use this within your time period window criteria
g
@markderrick THANK YOU! That's perfect!