#C29J1BPM3 #C29HQS63G Netsuite doesn't provide a way to forward inbound emails to other people associated with an existing transaction. Has anyone created a script or solution to forward an inbound support case email to multiple people that are listed on the case? Using a saved search I can send any updates to a case to 'watchers' listed on the case, but Netsuite doesn't treat inbound emails as an update to the record.