Has anyone seen this issue in SuiteCommerce? After...
# suitecommerce
m
Has anyone seen this issue in SuiteCommerce? After clicking Login, the URL changes to MyAccount immediately, but the page stays completely blank for 2–3 seconds. No loading indicator at first. Then a small loading spinner appears in the top-left corner, and finally the MyAccount page loads a few seconds later. Any idea what usually causes this?
s
It is, alas, a feature of the way the system is built. I have an open request with the dev team to put in some static content in the SSPs to reassure users that the site is loading
👍 1
m
@Steve Goldberg Previously, the loading time was reasonable and users were willing to wait. Recently, however, the delay has increased significantly. The page stays blank for so long that many users assume the site has stopped responding or crashed. We've received the same feedback from multiple users.