Annabel
05/26/2026, 11:14 AMCeligo AI
05/26/2026, 11:14 AMAI generated answer (using internal Slack threads):To check the status of the NetSuite mobile application, you can follow these steps: 1. Login to NetSuite: Login to your NetSuite account using your credentials. 2. Navigate to Setup: From the dashboard, navigate to Setup > Company > Enable Features. 3. Check Mobile Device Access: Under the SuiteCloud tab, check if the 'Mobile Device Access' feature is enabled. If it's not, enable it. 4. Check User Role: Make sure the user role has mobile access. You can check this by navigating to Setup > Users/Roles > Manage Roles > Edit the specific role > Permissions > Setup. Here, ensure that 'Mobile Device Access' is checked. 5. Check Mobile Application Status: You can also check the status of the mobile application by navigating to Setup > Company > Mobile Application Status. Here, you can see the status of the mobile application, including any issues or errors. Remember, not all features and scripts that work on the desktop version of NetSuite will work on the mobile app. If users are experiencing issues, it could be due to unsupported features or scripts. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
05/26/2026, 11:14 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.850952208
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.846862793
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.843505919
Celigo AI
05/26/2026, 11:14 AM