Chris Raitzyk
05/22/2026, 8:20 PMCeligo AI
05/22/2026, 8:20 PMAI generated answer (using internal Slack threads):Yes, there is a form of customer credits in NetSuite other than Gift Certificates. It's called Customer Deposit. A Customer Deposit is a transaction used to record a payment from a customer that is a prepayment for goods or services. It can be applied to a Sales Order, and when the Sales Order is billed, the Customer Deposit is automatically applied to the Invoice. In the context of SuiteCommerce Advanced (SCA), a customer can apply these credits during the checkout process. The SCA web store provides an interface for customers to apply their available credits to their orders. Please note that the application of credits may depend on the specific configuration and customization of your NetSuite and SCA setup. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
05/22/2026, 8:20 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.846985042
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.843811214
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.841735959
Celigo AI
05/22/2026, 8:20 PM