Alex S
05/19/2026, 1:08 PMCeligo AI
05/19/2026, 1:08 PMAI generated answer (using internal Slack threads):Based on the conversations, it seems like you're having trouble with the URL format for accessing the NetSuite Sandbox. The URL format for the Sandbox has changed and it should now be in the following format:
https://<account number>-<sandbox number>.<http://app.netsuite.com|app.netsuite.com>.
For example, if your account number is 123456 and your sandbox number is sb1, the URL would be <https://123456-sb1.app.netsuite.com>.
If you're still having trouble accessing the Sandbox, it could be due to a few reasons:
1. The Sandbox account may not be set up correctly. You can check this by going to Setup > Company > Sandbox Accounts. The Sandbox Account should be listed as {Account number}_sb1.
2. You may not be using the correct URL for the Sandbox. As mentioned above, the URL should be in the format https://<account number>-<sandbox number>.<http://app.netsuite.com|app.netsuite.com>.
3. If you're trying to access the Sandbox via SuiteScript, you may need to use the nlapiResolveURL function to get the correct URL.
Remember, when you're trying to access the Sandbox, you should go to <https://system.netsuite.com> and select the Sandbox account from the Choose Role page.
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Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
05/19/2026, 1:08 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.858764648
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.851501465
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.850708
Celigo AI
05/19/2026, 1:08 PM