How can we get the Customer 360 Receivables section to include project invoices for the displayed customer?

AI generated answer (using internal Slack threads):

To include project invoices in the Customer 360 Receivables section for the displayed customer, you need to ensure that the project invoices are associated with the customer record. In NetSuite, the project invoices are typically linked to the customer record at the time of creation. If the project invoice is not showing up in the Customer 360 Receivables section, it might be because the invoice is not associated with the customer record correctly. Here are the steps to ensure that the project invoices are associated with the customer record: 1. Go to the project record and ensure that the customer field is filled with the correct customer. 2. When creating the invoice, ensure that the customer field is filled with the same customer as in the project record. 3. After the invoice is created, it should automatically appear in the Customer 360 Receivables section for the associated customer. Please note that NetSuite standard behavior is to accept payments at the customer level, not at the project level. Therefore, even if you select the job while creating a credit memo, it will only show up in the customer entity record when accepting payment. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******