Tim Roberson
05/04/2026, 1:34 PMCeligo AI
05/04/2026, 1:34 PMAI generated answer (using internal Slack threads):It sounds like you're having trouble adding the Vendor Name field from the item record to the Picking Ticket Advanced PDF. Here are a few things you might want to check: 1. Field Visibility: Ensure that the Vendor Name field is set to be visible on the form. You can check this by going to
Customization > Lists, Records, & Fields > Item Fields > Vendor Name and checking the 'Display' subtab.
2. Field Source: Make sure that the Vendor Name field is being sourced correctly from the item record. If it's a custom field, it should be sourced from the correct field on the item record.
3. Template Code: Check your Advanced PDF/HTML Template code to ensure that the field is being referenced correctly. The field ID should be used in the template code, not the field label. For example, if your Vendor Name field ID is custitem_vendor_name, it should be referenced in the template code as ${record.custitem_vendor_name}.
4. Form Assignment: Make sure that the correct Advanced PDF/HTML Template is assigned to your Picking Ticket form. You can check this by going to Customization > Forms > Transaction Forms, find your Picking Ticket form, and check the 'Printing' subtab to see which Advanced PDF/HTML Template is assigned.
If you've checked all of these and the field still isn't showing up, it's possible that there's a script or workflow interfering with the form display. You can check this by going to the item fulfillment record and checking the 'Workflows' and 'Scripts' subtabs.
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Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
05/04/2026, 1:35 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.846313477
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.842407286
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.833129883
Celigo AI
05/04/2026, 1:35 PMTim Roberson
05/04/2026, 1:39 PMCeligo AI
05/04/2026, 1:48 PMTim Roberson
05/04/2026, 1:48 PMAbdul Basit
05/04/2026, 2:03 PM