nkhatri
04/29/2026, 7:45 PMCeligo AI
04/29/2026, 7:45 PMAI generated answer (using internal Slack threads):****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** Based on the conversations, it seems that unlocking a bundle installed by an ex-consultant who has since shut down their consulting services might not be possible. If the bundle was locked when it was installed, reinstalling it would likely delete all the information in those fields already. If the bundle was created from your Sandbox (SB) account and is still unlocked there, you could potentially edit the bundle in the Sandbox environment to be unlocked and then update it in the production environment. However, if the bundle was created by a third-party vendor who no longer supports it, your options are limited. You could try to get the vendor to help unlock it, or accept that it cannot be unlocked. Please note that these are general suggestions based on the information available and may not apply to your specific situation.
Celigo AI
04/29/2026, 7:45 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.836486876
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.833923459
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.833496153
Celigo AI
04/29/2026, 7:45 PM