Hello, anyone experienced here where item prices g...
# administration
r
Hello, anyone experienced here where item prices get set to a different value during a CSV import -- our assumption is that it was the values for each price level when the record was initially created years ago. Note that our Trigger SuiteScript and Workflow is turned off and this only happens during a first attempt to update an item record this week using CSV. Script or manual UI update is not affected.
Also our file only has two fields, SKU (name) and a custom item field.
c
Your old import map is probably carrying hidden price field mappings from years ago -- clean up the map to only include your 2 fields, and the problem should go away
r
Thank you! We will try this but I think they already created a new CSV import record to troubleshoot this.