Ben Thelke
04/21/2026, 2:22 PMCeligo AI
04/21/2026, 2:22 PMAI generated answer (using internal Slack threads):To direct an email notification with a link to a transaction in NetSuite when SSO is enabled, you would need to include a specific URL in the email that points to the transaction record in NetSuite. This URL would need to be constructed in a way that it includes the internal ID of the transaction record. However, as you mentioned, the user would not be logged into NetSuite. To handle this, you could enable a Customer Center role for them. This would allow them to log in and view the transaction. Please note that this approach requires that the user has a valid login for your NetSuite account, and that they have been assigned the appropriate permissions to view the transaction record. Here is a sample URL structure for a Sales Order record:
https://<ACCOUNT_ID>.<http://app.netsuite.com/app/accounting/transactions/salesord.nl?id=<INTERNAL_ID|app.netsuite.com/app/accounting/transactions/salesord.nl?id=<INTERNAL_ID>>
Replace <ACCOUNT_ID> with your NetSuite account ID and <INTERNAL_ID> with the internal ID of the Sales Order record.
Please note that this URL structure might vary based on your NetSuite account setup and the type of transaction record.
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Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
04/21/2026, 2:22 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.838684082
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.835083
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.831176817
Celigo AI
04/21/2026, 2:22 PM