Ben Thelke
04/17/2026, 1:48 PMCeligo AI
04/17/2026, 1:48 PMAI generated answer (using internal Slack threads):It seems like the issue you're experiencing might be due to a setting on the vendor record. In NetSuite, each vendor can have a "Default Expense Account" set on their record. This account is used as a default when you're entering a bill for that vendor. If an item is not specified, the system will use the default expense account to account for the cost. However, if you're only entering expenses and not items, and the system is still asking for an item, it could be due to a workflow or script that is running on the vendor bill record. This workflow or script might be enforcing a rule that an item must be entered, even if you're only using the expense tab. To resolve this issue, you can check the vendor record to see if a default expense account is set. If it is, you can remove it or change it to an account that is more appropriate for your expenses. If a workflow or script is causing the issue, you will need to modify it to remove the requirement for an item when only expenses are being entered. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
04/17/2026, 1:48 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.846740723
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.836792
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.835754454
Celigo AI
04/17/2026, 1:48 PM