I have an SO that has inventory committed, but whe...
# ask-stanley-ai
c
I have an SO that has inventory committed, but when I try and fulfill, I do not see the inventory in the inventory detail drop-down. I checked that the warehouses match. Not sure how it can be committed, but not show on the inventory detail. Can you help?
c
AI generated answer (using internal Slack threads):
Based on the conversations, there could be several reasons why the inventory is committed but not showing up in the inventory detail dropdown when you try to fulfill the Sales Order (SO). Here are some possible causes and solutions: 1. Commitment Settings: Check the commitment settings on the SO line. There's a column on the SO that might say "do not commit". If this is the case, change the setting to allow commitment. 2. Inventory Availability: Ensure that the inventory is actually available. If there's none available, it won't show up in the inventory detail dropdown. 3. Commitment Engine Schedule: Your commitment engine might be on a schedule. If the engine hasn't run yet, the inventory might not show up in the dropdown. 4. Priority Settings: Something else might have a higher priority, preventing the inventory from showing up in the dropdown. 5. Reallocate Items Page: Check the reallocate items page for that item. This page can help you determine why inventory isn't committing. 6. Multilocation Fulfillment: If you have recently enabled multilocation fulfillment, you will need to include "Inventory Subsidiary" and "Inventory Location" fields at the line level, even if the transactions are using the main location. 7. Global Inventory Relationship: If your locations have a Global Inventory Relationship, this could also impact the visibility of committed inventory. Remember to check these settings and adjust as necessary. If none of these solutions work, there might be a more complex issue at play that requires further investigation. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.838012695
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.83404541
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.830322266
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