Aly
04/12/2026, 6:39 PMCeligo AI
04/12/2026, 6:40 PMAI generated answer (using internal Slack threads):The error
TypeError: Cannot read property 'getValue' of undefined is typically thrown when you're trying to access a property or method on an object that is undefined. In your case, it seems like the script is trying to call the getValue method on an object that hasn't been defined yet.
This error is occurring in the 15767_EFT_PaymentSelection_PageBuilder.js file at line 225. It's likely that the object that's supposed to be defined at this point in the script is either not being defined correctly or not being defined at all.
One possible reason for this error could be that a required setup step was missed. For example, in the second thread, the error was resolved by setting up an email template in the EFT preferences.
Another possible reason could be a bug in the bundle itself. In the third thread, a similar error was confirmed by NetSuite to be caused by an upgrade to their Ready Freight bundle.
To troubleshoot this issue, you could start by checking the setup of your bundle and ensuring all required steps have been completed. If the error persists, you may need to review the script itself to identify where the object is supposed to be defined and why it's not being defined as expected.
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Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
04/12/2026, 6:40 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.897766292
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.878051758
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.82824707
Celigo AI
04/12/2026, 6:40 PM