mescalante
04/08/2026, 9:20 PMCeligo AI
04/08/2026, 9:20 PMAI generated answer (using internal Slack threads):The "Create WO" column might be disabled on the Sales Order due to a few reasons: 1. Role Permissions: The user role might not have the necessary permissions to create a Work Order (WO). In NetSuite, permissions are role-based and if a user does not have the required permissions, certain options might not be available to them. In this case, the user role should have 'Work Orders - Full' permission. 2. Sales Order Status: The status of the Sales Order might also affect the availability of the "Create WO" option. For instance, after the creation of the Sales Order, the links to create a Work Order or Purchase Order are usually available only in View mode, not Edit mode. 3. Item Type: The type of item on the Sales Order line might also affect the "Create WO" option. If the item is not a special order item or a drop ship item, the "Create WO" option might not be available. 4. Scripting: If there is a script running in the background that is creating work orders from sales orders and tying the WO# back to the line in the "Create WO" field, there might be an error in the script that is causing the "Create WO" option to be disabled. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
04/08/2026, 9:20 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.836486936
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.825317383
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.818664551
Celigo AI
04/08/2026, 9:20 PM