can user with an admin role view another user's account with different role to troubleshoot?

AI generated answer (using internal Slack threads):

Yes, a user with an admin role can view another user's account with a different role for troubleshooting purposes. However, this is not a built-in feature in NetSuite like in Salesforce where you can "login as" a different user. Instead, the admin would need to have the same role as the user they are trying to troubleshoot. This is because in NetSuite, access to records is often tied to the role, not the user. For example, if a user has an admin role, they would have access to all records, including those created by users with different roles. However, it's important to note that this should be done carefully and in compliance with privacy and security policies. It's also worth mentioning that while an admin can view another user's account, they cannot transfer user settings from one role to another. This would need to be done manually by the user. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******