Mohamed Abdou
04/07/2026, 11:06 AMCeligo AI
04/07/2026, 11:06 AMAI generated answer (using internal Slack threads):Based on the conversations, there could be several reasons why you are unable to see the approve or reject button for the journal entry you created: 1. Approval Workflow: There might be an approval workflow in place that is preventing you from seeing the approve or reject button. Make sure to check if there is any approval workflow set up for the journal entries. 2. Closed Period: The journal entry might be dated within a closed period. Normally, the approval posts it to the next open period. So, check if the date of the journal entry is within a closed period. 3. Accounting Preferences: There might be an issue with the setup of the Accounting Preferences. Make sure that the Approval Routing on Journal Entry is set up correctly. 4. Next Approver Value: Check what you're setting as the next approver value. If it's not set then that can open up the JE to be approved by anyone with the permission. 5. Event Type: There is an 'approve' event type in workflows and user event scripts, but it's only available for certain record types and Journal Entry is not one of them. You might need to implement a custom routing approval or add a custom field in the JE and run a Map/Reduce script to check for status changes. Please review these potential issues and adjust your settings accordingly. If none of these solutions work, there might be other factors at play that are not covered in these conversations. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
04/07/2026, 11:06 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.844299376
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.834594786
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.83416754
Celigo AI
04/07/2026, 11:06 AM