Aaron McCausland
04/06/2026, 9:55 PMCeligo AI
04/06/2026, 9:55 PMAI generated answer (using internal Slack threads):It seems like you're trying to upload a .bai file to the Match Bank Data page in NetSuite, but you're encountering an error message stating "unknown format". This error typically occurs when the file format is not supported or the file is not correctly formatted. NetSuite supports the following formats for bank data import: CSV, OFX, QFX, BAI2, or CAMT.053. If you're using a .bai file, it should be in the BAI2 format. If your file is in the correct format, the issue might be with the content of the file. A complete BAI2 file must contain Records 01, 02, 03, 16, 88, 49, 98, or 99. If any of these records are missing, you might encounter an error. Another possible issue could be the presence of unicode characters in the bank file. Try opening the file in Notepad, save it with ANSI encoding. If it warns you about characters being removed, you can click OK and search for ?. If you're still encountering issues, you might want to try modifying the format of your file. For example, you could try converting it to a CSV format and see if that resolves the issue. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
04/06/2026, 9:55 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.852294922
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.848388672
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.830932617
Celigo AI
04/06/2026, 9:55 PM