Matched bank transactions are unmatched without an...
# ask-stanley-ai
d
Matched bank transactions are unmatched without any user intervention, what would be the cause?
c
AI generated answer (using internal Slack threads):
There could be several reasons why matched bank transactions are unmatched without any user intervention in NetSuite: 1. Automated Bank Data Matching: NetSuite has an automated bank data matching feature that tries to match bank transactions with the corresponding transactions in NetSuite. If the system finds a better match for a transaction, it might unmatch the previous match. 2. Changes in the Transaction: If there are changes in the transaction after it has been matched, such as changes in the amount, date, or reference number, the system might unmatch the transaction. 3. Data Import or Synchronization Issues: If there are issues with the import or synchronization of bank data, it might result in transactions being unmatched. This could be due to errors in the data, connectivity issues, or problems with the bank data feed. 4. System Errors: In rare cases, system errors or bugs might cause transactions to be unmatched. To investigate the cause, you can check the audit trail for the transactions to see if there were any changes after the match. You can also review the bank data import and matching settings to ensure they are configured correctly. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.823486209
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.817993164
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.816040039
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d
How to configure the data import and matching settings?