Where do we enable the parent child feature for cu...
# ask-stanley-ai
n
Where do we enable the parent child feature for customers?
c
AI generated answer (using internal Slack threads):
To enable the parent-child feature for customers in NetSuite, you need to use the 'Sub-Customer' feature. Here are the steps: 1. Navigate to the customer record that you want to set as a parent. 2. Click on the 'Edit' button. 3. In the 'Sub-Customer' field, select 'No'. 4. Save the changes. Now, this customer can be set as a parent for other customers. To create a child customer: 1. Navigate to the 'Customers' page and click on 'New'. 2. Fill in the necessary details for the new customer. 3. In the 'Sub-Customer' field, select 'Yes'. 4. In the 'Parent Customer' field, select the customer that you previously set as a parent. 5. Save the changes. Now, the new customer is a child of the parent customer. You can view the parent-child relationship in the 'Hierarchy' tab of the parent customer's record. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.828674376
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.827331662
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.827331662
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