How can I see an audit trail or something like Sys...
# ask-stanley-ai
a
How can I see an audit trail or something like System Notes that shows changes to a Customer record's Address Book lines, specifically the Default Billing and Default Shipping checkboxes? These don't show up in System Notes.
c
AI generated answer (using internal Slack threads):
****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** Unfortunately, changes to the Default Billing and Default Shipping checkboxes in a Customer record's Address Book lines do not show up in System Notes. NetSuite does not log all field changes in System Notes, only those that have a financial impact or are related to general configuration settings. However, you can set up a saved search on the customer record to monitor changes to the billing and shipping addresses. Here's how you can do it: 1. Navigate to the saved search feature and create a new search on the customer record. 2. Display the billing and shipping address info in the results. 3. In the Email tab, check the
SEND EMAIL ALERTS WHEN RECORDS ARE CREATED/UPDATED
option. 4. In the Updated Fields sub-tab, specify the billing and shipping info fields that you want updates for. 5. Add recipients and save the search. This will send an email alert whenever there are changes to the specified fields. You can use your email filters to automatically delete any emails about “Create” so that you only see what’s getting updated. Please note that this method will not capture the "Unset" status of an address. If an address is unset, it may not trigger the email alert.
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.855957031
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.848938167
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.845581234
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