I have a client with a parent/child customer structure in NetSuite. • Invoices are created at the child (subsidiary) customer level • But they want to manage dunning and collections at the parent customer level Is it possible in standard NetSuite to send dunning letters from the parent customer, consolidating invoices from all child customers?

AI generated answer (using internal Slack threads):

Based on the conversations, it appears that NetSuite does allow for the generation of consolidated statements at the parent customer level. However, there are certain requirements that need to be met for this to work. The parent customer record must have an address, even if the statement is emailed, and the 'Consolidate' flag on the print statements screen must be checked. When it comes to managing multiple subsidiaries, the approach can vary depending on the features you want to use. If you want to use the SuiteSolution Consolidated Invoicing, you cannot turn on MultiSubsidiary customers. However, if you want to use Consolidated Customer Payments, then you must turn it on. Creating parent-child relationships on a customer within the same subsidiary and allowing the parent to pay for children's invoices can be complex. It seems that this might not be possible if you have enabled the multi-subsidiary customers feature, as it is inherently incompatible with consolidated payments. In conclusion, while it is possible to manage dunning and collections at the parent customer level and consolidate invoices from all child customers, it requires careful configuration and understanding of NetSuite's features and limitations. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******