Bryan
03/26/2026, 1:41 AMCeligo AI
03/26/2026, 1:41 AMAI generated answer (using internal Slack threads):To update the recipient email when there are checkout errors, you can follow these steps: 1. Navigate to the customer record that you want to update. 2. Under the 'Communication' subtab, you will find the 'Email' field. This is where you can update the recipient email address. Please note that any changes made here will affect all emails sent from the system to this customer. If you want to change the 'From' email address for a specific transaction like an invoice, you might need to customize the workflow or use a SuiteScript to update the 'From' email address on the send email action. Also, if you are getting errors like "please enter a valid email address" or "record has changed", it could be due to another script or workflow running in the background that is updating and submitting the record before you actually submit it in the user interface. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
03/26/2026, 1:42 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.811157286
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.805053711
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.80255127
Celigo AI
03/26/2026, 1:42 AM