Nathpasin Sonsetsasak (Pek)
03/24/2026, 3:13 AMCeligo AI
03/24/2026, 3:14 AMAI generated answer (using internal Slack threads):To check the remaining time for a sandbox refresh in NetSuite, you can navigate to the Sandbox account and check the status on the dashboard. However, it's important to note that the time displayed is an estimate and can vary based on several factors. The refresh process uses the latest completed backup of your production environment. The backups are usually taken between 12-1am local server time. Therefore, it's a good practice to freeze any customizations/code promotions at least 48 hours before requesting a sandbox refresh. This allows time for NetSuite to take a minimum of 2 snapshots. If the refresh process takes longer than the suggested time and there isn't an approximate time displayed anymore, it might be a good idea to raise a support ticket. However, sometimes the refreshes can get stuck and it might take several days for NetSuite to notice and resolve the issue. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
03/24/2026, 3:14 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.820831358
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.820709348
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.818023741
Celigo AI
03/24/2026, 3:14 AM