We are getting an error when trying to invoice a s...
# ask-stanley-ai
n
We are getting an error when trying to invoice a sales order in netsuite using installment payment terms. The error is "Installment due dates or amounts cannot be edited if the OVERRIDE box is cleared.To modify these fields, check the OVERRIDE box." . We do not know where the override its referring to lives and cannot resolve. Do you know what the fix might be?
c
AI generated answer (using internal Slack threads):
****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** The error message you're seeing is related to the installment payment terms feature in NetSuite. The "OVERRIDE" box it's referring to is the
Override Installments
checkbox. This checkbox allows you to manually edit the due dates and amounts of the installments in the UI. To resolve the error, you need to check the
Override Installments
checkbox. This will allow you to modify the installment due dates or amounts. If you're trying to do this programmatically, you should be able to access this checkbox in SuiteScripts. However, please note that the ability to override the number of installments might be limited to the UI and may not be possible via SuiteScripts. If you're still having trouble, you might need to create a separate term for each number of installments required. This could be a more sustainable solution if you're dealing with a large number of unique invoice date-final payment due date combinations. I hope this helps! If you have any other questions, feel free to ask.
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.844177246
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.829101443
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.822326541
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