Chris Raitzyk
03/17/2026, 1:23 PMCeligo AI
03/17/2026, 1:23 PMAI generated answer (using internal Slack threads):The 'Use Exact Cost for Linked Returns' option in NetSuite is used to determine the cost of the item returned. If this option is checked, the cost of the item returned is the exact cost of the item when it was sold. If it is not checked, the cost of the item returned is the current average cost of the item. However, it's important to note that Item Receipts (IRs) from Return Authorizations (RAs) may not always have a GL impact. This could be due to several reasons: 1. The item rate is $0. 2. The item receipt is for a non-inventory item or service item that has 'allow fulfill/receipt but not generate accruals' checked. 3. The 'restock' box is unchecked on the RA. In some cases, the GL impact might be zero or blank if the 'override cost' is checked on the IRs. This could cause the COGS account register to go through at a 0 rate even though the item fulfillment has a COGS impact. Also, when updating the quantity on an already created IR, the Accrued Purchases GL impact properly updates with the new
quantity * purchase rate. However, all of the Landed Cost Template (LCT) GL impact lines (Duty, Freight, etc) do not get updated on the GL impact, and remain calculated with the original quantity of the IR, not the new updated quantity value.
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Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
03/17/2026, 1:23 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.811218381
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.805969298
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.800415099
Celigo AI
03/17/2026, 1:23 PM