Q Hoang
03/13/2026, 8:11 PMCeligo AI
03/13/2026, 8:11 PMAI generated answer (using internal Slack threads):Based on the conversations, it seems that the issue you're experiencing might be due to the fact that the approval routing for Purchase Orders (PO) is not enabled in your accounting preferences. The "Next Approver" field is a native field that appears on the PO once the approval routing is turned on. To resolve this issue, you should first ensure that the approval routing for the PO is enabled in your accounting preferences. Once this is done, you can set the "Next Approver" field via the workflow to your targeted approver record. This is based on your workflow action parameters/condition. Additionally, there should be workflow-generated buttons for approval and rejection specifically for the target approver(user). You can define these in the workflow action conditions. If the issue persists, it might be due to an incorrect setup in the workflow chain of approvals. If an approver in the chain is inactive or no longer works there, it could cause issues. In such cases, you might need to reset the workflow to start the approval process over or use an 'override' that is an employee of equal approval level. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
03/13/2026, 8:12 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.883483887
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.852478
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.84765625
Celigo AI
03/13/2026, 8:12 PM