Hi everyone, I’m looking for advice on the best ap...
# arm
m
Hi everyone, I’m looking for advice on the best approach to correct revenue recognition in NetSuite (ARM) for a large number of transactions. The situation is the following: some items were originally set up with the wrong revenue recognition plan, and those items were used on many Sales Orders over several months. Because of that, NetSuite created Revenue Arrangements and Revenue Plans using the incorrect recognition method. The revenue plan on the items has since been corrected, but many Revenue Plans are already in progress and part of the revenue has already been recognized. The customer now wants the remaining revenue to be recognized immediately, instead of continuing with the original schedule. For example, one Revenue Arrangement shows something like this: • Total revenue: around $600 • Already recognized: part of it • Remaining revenue: $484.62, currently scheduled to be recognized over the next year However, the customer would like the $484.62 to be recognized now as a catch-up, instead of following the remaining schedule. This situation applies to many transactions (around 900 Sales Orders across several months). My question is: What would be the best practice in NetSuite ARM to handle this type of correction? Specifically: • Is it possible to update or reforecast the existing Revenue Plans to trigger a catch-up recognition? • Should this be handled directly at the Revenue Arrangement / Revenue Plan level, instead of modifying the Sales Orders? • Is there a mass update approach to accelerate the remaining revenue recognition for many Revenue Plans at once? I’d appreciate any guidance on the cleanest and safest way to handle this in NetSuite. Thanks!
k
The cleanest - issue Return Authorizations/CMs for the wrongly created Rev Arrs (the whole thing), correct settings, re-generate all transactions. I assume the source transaction is correct (SO). Ideally it should be done all in the same period.