Promotion code is not auto applying in SCA. promotion is checked to be applied automatically

AI generated answer (using internal Slack threads):

Based on the conversations, it seems like the issue of the promotion code not auto-applying in SCA could be due to a few reasons: 1. The 'Automatically Apply Promotions' feature might not be enabled. You can check this under Setup -> Company -> Enable Features -> Transactions tab. If it's not enabled, you should enable it. 2. The promotion might not be set up correctly. When creating an Item Promotion record, ensure that 'THIS PROMOTION CAN BE AUTOMATICALLY APPLIED' is checked, 'COUPON CODE TYPE' is set to 'Multiple Uses' (assuming it's not a one-time promo), and the 'AUDIENCE' subtab is set to 'Everyone' (for all customers). 3. The 'Automatically Apply Promotions' checkbox under the Promotions subtab on the sales order must be automatically checked. This should trigger the automatic adding of the discount regardless of the customer after selecting the item. If this checkbox is not staying automatically clicked, there might be an issue with your setup. Remember, if your invoices are generated through subscriptions in SuiteBilling, the promotions might not apply as expected. The system reads the subscription and generates an invoice, which might not consider the auto-apply promotions. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******