We had a partner install a Custom Tool or SuiteApp. Why is it visible in the Audit Trail but not in the SuiteScripts list?

AI generated answer (using internal Slack threads):

****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** The visibility of a Custom Tool or SuiteApp in the Audit Trail but not in the SuiteScripts list could be due to several reasons: 1. Script Type: The SuiteApp might not be a SuiteScript but a different type of script or tool. SuiteApps can include various types of scripts, including Suitelets, User Event Scripts, Scheduled Scripts, etc. Only SuiteScripts will appear in the SuiteScripts list. 2. Deployment: The SuiteApp might have been deployed successfully, but it may not have been set up to appear in the SuiteScripts list. This could be due to the way the SuiteApp was configured during its creation or deployment. 3. Permissions: The visibility of scripts in the SuiteScripts list can also be affected by the permissions of the user. If the user does not have the necessary permissions to view the script, it will not appear in the SuiteScripts list, even though it is visible in the Audit Trail. 4. Scripted Records: The scripts might be associated with specific records and hence, they might not appear in the general SuiteScripts list. You can check this by navigating to Customization > Scripting > Scripted Records in NetSuite. Remember, the Audit Trail in NetSuite is designed to track changes made in the system, including the installation of SuiteApps, regardless of their type or visibility in other parts of the system. Therefore, it's possible for a SuiteApp to appear in the Audit Trail but not in the SuiteScripts list.