I have my Release Preview edition, but I am not ab...
# ask-stanley-ai
c
I have my Release Preview edition, but I am not able to see any items on my eCommerce store (using SuiteCommerce Advanced). There is available inventory that should be showing, but no items are showing. This is preventing me from testing. Any ideas?
c
AI generated answer (using internal Slack threads):
It seems like you're experiencing an issue with your SuiteCommerce Advanced setup in your Release Preview account where items are not showing up on your eCommerce store despite having available inventory. Here are a few things you could check: 1. Item Availability: Ensure that the items are marked as available for sale on your website. You can check this by navigating to the item record and ensuring that the 'Display in Web Site' checkbox is checked. 2. Website Setup: Check your website setup and ensure that the items are correctly associated with your website. You can do this by navigating to Setup > SuiteCommerce Advanced > Set Up Web Site, and then checking the 'Items' tab. 3. Item Categories: Ensure that the items are correctly categorized. Items that are not associated with a category may not show up on the website. 4. Indexing: SuiteCommerce uses indexing to display items on the website. If the indexing is not up-to-date, the items may not show up. You can manually run indexing by navigating to Setup > SuiteCommerce Advanced > Search Indexing, and then clicking 'Rebuild Index'. 5. Cache: Clear the cache on your website. Sometimes, old cache can prevent new changes from reflecting on the website. Remember to check these settings in your Release Preview account, as they may differ from your Production or Sandbox accounts. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.844482303
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.811462224
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.810790896
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