I have an Advanced Intercompany Journal Entry that cannot be voided because when I attempt to do so via SuiteScript, it says "This transaction has already been voided." but the Status is not Voided and the Approval Status is Pending Approval. But again, the Voided = T filter counts as true for searches on this Advanced Intercompany Journal Entry. This all seems very inconsistent. If Voided = T, then why isn't the Status = Voided?

AI generated answer (using internal Slack threads):

****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** The issue you're facing seems to be related to the workflow of the Advanced Intercompany Journal Entry. When a Journal Entry is voided while it's still in 'Pending Approval' status, it appears to be voided but remains in 'Pending Approval' status. This is likely because the 'Voided' status is part of the native Status field, not the Approval Status field. In NetSuite, when you save a voiding Journal Entry, it changes the Approval Status to 'Approved', even if the workflow is pushing it to be 'Pending Approval'. This is because the unapproved Journal Entry has not posted yet, so there's nothing to void. NetSuite is doing what was asked: it's entering (approving) the transaction, then voiding it. To resolve this, you could adjust your workflow to set the Approval Status to 'Approved' when the Status is 'Voided'. This could be done with an after record submit transition using the conditions of Status = Voided. This transition would take you to a state where you set the Approval Status to 'Approved'. However, please note that this might not remove the Journal Entry from the Reminder's Portlet if it's still appearing there despite being voided. You might need to adjust your portlet settings or create a custom solution to handle this specific scenario.