Anyone else's NetSuite all but down today? we can ...
# performance
m
Anyone else's NetSuite all but down today? we can barely log in, most records time out. NetSuite support confirmed there's an issue.
👍🏻 1
d
there was an issue on suiteanswers for all the regions, seems to be fixed now
m
Thanks
j
certainly not fixed for us. 500 errors, nothing loading, users log out and can't get back in.
m
glad to know it's not just us!
j
do you know which data center you're on @mrrob503?
m
Not exactly, but somewhere east coast US. the problem seemed to go away for us by about 11:00am eastern time
r
Phoenix 1 and having the issue also
m
@JessicaL Are you having the same issue again today? The problem came up again all of a sudden for us
p
We are having the same issue today, 1.7 minutes to open a sales order but only for certain users.
It started on Friday for one user and now is for around half of the users. How did you fix this issue?
m
This issue seems to happen to us about once every two or three weeks. We usually file a high priority NetSuite support case and they resolve it within a few hours. They can't give us a good answer on what's causing it, but it's very painful