Shelby Owens
02/25/2026, 12:58 PMCeligo AI
02/25/2026, 12:58 PMAI generated answer (using internal Slack threads):Based on the conversations, it appears that you can create a Return Authorization to remove inventory without posting a credit. You can do this by setting the rate to zero on the return authorization. This will link the returned inventory to the customer and the original transaction without requiring a refund. However, if you don't have the original transactions, you can apply it against the customer directly. Please note that if you credit an inventory item, it will put it back in stock. If the inventory is never to come back to you (destroyed in shipping, etc), you can follow through with the standard bill credit and then do an inventory adjustment to remove the inventory. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
02/25/2026, 12:58 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.842712462
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.838317931
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.833679318
Celigo AI
02/25/2026, 12:58 PMJohn
02/25/2026, 2:29 PM