Wannapha
02/24/2026, 7:11 AMCeligo AI
02/24/2026, 7:11 AMAI generated answer (using internal Slack threads):Based on the conversations provided, it is not directly addressed whether a customer can return a lot that they didn't buy. However, considering the nature of lot numbered items in inventory management, it is generally not possible for a customer to return a lot that they didn't buy. This is because each lot number is unique and associated with specific purchases. Therefore, if a customer attempts to return a lot that they didn't buy, the system would not recognize the lot number and the return would not be processed. Please note that this is a general interpretation based on the nature of lot numbered items and the conversations provided. The actual process may vary depending on the specific settings and configurations of your NetSuite system. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
02/24/2026, 7:11 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.817565918
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.811950684
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.800659239
Celigo AI
02/24/2026, 7:11 AM