I read somewhere that Consolidated Payments featur...
# ask-stanley-ai
a
I read somewhere that Consolidated Payments feature is incompatible with Multi-Subsidiary Customers feature. Is that true? If so, why is the checkbox to enable Consolidated Payments able to be ticked when we already have Multi-Subsidiary Customers enabled? Indeed, if I try to enable Consolidated Payments, I get this error alert box: To enable the Consolidated Payments and Multi Subsidiary Customer features, a subcustomer can have only subsidiaries from the pool of its parent customer's subsidiaries. Number of non-compliant subcustomers: 503
c
AI generated answer (using internal Slack threads):
Based on the conversations, it appears that the Consolidated Payments feature is indeed incompatible with the Multi-Subsidiary Customers feature in NetSuite. This is due to the way these features are designed to work. The Consolidated Payments feature allows you to apply a single payment across multiple invoices for a customer. However, this feature requires that a subcustomer can only have subsidiaries from the pool of its parent customer's subsidiaries. On the other hand, the Multi-Subsidiary Customers feature allows a customer to belong to multiple subsidiaries. This feature is incompatible with the Consolidated Payments feature because it allows a customer to have subsidiaries that are not in the pool of its parent customer's subsidiaries. The checkbox to enable Consolidated Payments is still able to be ticked when you have Multi-Subsidiary Customers enabled because these are separate features that can be enabled or disabled independently. However, if you try to enable both features at the same time, you will get an error because they are incompatible. The error message you're seeing is indicating that there are 503 subcustomers that have subsidiaries not in the pool of their parent customer's subsidiaries, which is not allowed when the Consolidated Payments feature is enabled. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.874206543
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.872985899
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.86279285
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