Aaron McCausland
02/20/2026, 5:06 PMCeligo AI
02/20/2026, 5:06 PMAI generated answer (using internal Slack threads):To quickly check if your NetSuite account uses sub-customers, you can navigate to the customer record in question and check if there are multiple subsidiaries associated with it. This can be done by going to the customer record and looking at the 'Subsidiaries' field. If there are multiple subsidiaries listed, then your account is using sub-customers. If you have the 'Multi-Subsidiary Customer' feature enabled, a customer can be associated with multiple subsidiaries. This feature can be found under Setup > Company > Enable Features > SuiteCloud > Multiple Subsidiaries. If this feature is enabled, it's a strong indication that your account is using sub-customers. Please note that if you have duplicate customers due to them working with more than one of your subsidiaries, you can merge these records once the 'Multi-Subsidiary Customer' feature is enabled. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
02/20/2026, 5:06 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.822937071
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.813781798
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.813171387
Celigo AI
02/20/2026, 5:06 PMAaron McCausland
02/20/2026, 5:12 PMDavid Torres
02/20/2026, 5:47 PMAaron McCausland
02/20/2026, 5:48 PM