Chris Raitzyk
02/17/2026, 8:14 PMCeligo AI
02/17/2026, 8:14 PMAI generated answer (using internal Slack threads):Based on the conversations provided, it appears that an administrator can indeed reset a user's security questions. This can be done using the User Reset tool in NetSuite. However, it's important to note that this tool can only reset the security questions and unlock the account, but it may not be able to change the phone number associated with the account. For that, you may need to manually update the user account. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
02/17/2026, 8:15 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.847595215
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.826171875
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.82434088
Celigo AI
02/17/2026, 8:15 PM