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in the network tab it is related to the item search api. it seems like it is related to the domain as in the CMS it is calling the app domain <http://63788.app.netsuite.com|63788.app.netsuite.com> which fails

but in suitecommerce it is calling the site domain <http://coolsite.com|coolsite.com> which works

all other parameters are the same between both GETs