Johan Gustafsson
02/16/2026, 1:44 PMCeligo AI
02/16/2026, 1:44 PMAI generated answer (using internal Slack threads):Based on the conversations, it seems that the header of the standard transaction email sent out can be controlled to some extent. The header information is usually contained in the
X-NetSuite field of the email. However, the specific details of this field may vary depending on how the email was triggered.
If the email is being sent out automatically by a workflow, you can customize the sender, subject line, and body of the email in the parameters of your Send Email action. You can set these to a static user, or dynamically from a field on the form. You can also select a custom template to manipulate the subject line and body of the email.
If the email is being sent out by the native emailing functionality, you can change your email preferences under Setup > Company > Email Preferences. Users can also set the from email address under their individual Set Preferences once the global company setting is changed.
However, it's important to note that the specific details of how to control the header may depend on the specific setup and configuration of your NetSuite environment.
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Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
02/16/2026, 1:44 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.836731
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.829528928
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.825744748
Celigo AI
02/16/2026, 1:44 PM