Anas Jakwani
02/13/2026, 9:59 AMCeligo AI
02/13/2026, 9:59 AMAI generated answer (using internal Slack threads):After a sandbox refresh, the items search API returning 0 results in the sandbox site could be due to a few reasons: 1. Data Discrepancy: The data in the sandbox might not be the same as the data in the production environment. This could be due to the fact that system notes and certain other data do not get copied over during a sandbox refresh. 2. Form Level Filtering: There might be item filtering at the form level which is causing the items not to show up in the item column. 3. Sorting Issue: If the saved search is sorting the results by a field that not all items have a value set for, it could cause issues. Changing the search to sort by a field that all items have a value for, such as
internalId, might resolve the issue.
4. Refresh Issue: Sometimes, refreshing the sandbox again might resolve the issue.
Remember to check these points and adjust accordingly to get the desired results.
******
Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
02/13/2026, 9:59 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.835876465
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.830749512
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.827209532
Celigo AI
02/13/2026, 9:59 AM