Anyone know why the release preview is not acessible to everyone when they click "view all roles"?
c
CD
09/09/2021, 3:04 PM
Have you given them access (edit their employee record in the RP account)?
l
leo
09/09/2021, 3:28 PM
they already had access
leo
09/09/2021, 3:28 PM
per the "give access" checkbox
leo
09/09/2021, 3:28 PM
i.e. i have not actively gone out there and removed and re-given their access @CD --
c
CD
09/09/2021, 3:30 PM
I can only relay my experience, but that checkbox was set on all users in my RP account & I had to uncheck, save & re-check (and grant roles)
CD
09/09/2021, 3:32 PM
All of the users had the message "This user has different email addresses to login into the system and receive notifications. Please update this record with the email address, you want to be used as a login name and notifications." at the top of their employee page
p
Paula LSC
09/09/2021, 4:12 PM
I've only had to open the employee record in edit mode and then re-save.
c
CD
09/09/2021, 4:12 PM
@Paula LSC Ah, cool. Saves a step. Thank you
p
Paula LSC
09/09/2021, 4:15 PM
and of course the employee will have to do the standard log out and back in again after you resave the record.