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NetSuite Professionals

we've had a random string appear in our CPA-005 native payment file format on the first line. Bank not accepting our files now. Is this a change to the standard or have netsuite stuffed us up?

I have had a response from netsuite support; apparently this is a requirement from the Royal Bank of Canada, and as they are the "sponsors" of this payment template, the only option to get rid of it is to create a new payment template and migrate all our vendor bank details. Such a pain