I want to reverse a journal but a pop up shows tha...
# ask-stanley-ai
m
I want to reverse a journal but a pop up shows that i do not have permission. why is this ?
c
AI generated answer (using internal Slack threads):
The issue you're facing with not being able to reverse a journal entry due to a permission error could be due to a few reasons. 1. Role Permissions: Your role might not have the necessary permissions to reverse a journal entry. In NetSuite, permissions are assigned to roles, and these roles are then assigned to users. You should check if your role has the 'Make Journal Entries' permission set to at least 'View' under Permissions > Transactions. 2. Period Status: The period in which the journal entry was made might not be open. In NetSuite, you can only reverse a journal entry in an open period. If the period is closed, you will need to open it before you can reverse the journal entry. However, if you reverse a journal entry without opening the period it's in, it will get posted to the currently open period. 3. Bank GL Account Settings: If the journal entry is related to a bank reconciliation, you need to ensure that the checkbox is checked on the Bank GL Account. Please check these settings and adjust as necessary. If you're still having issues, it might be a more complex permissions issue that requires a deeper look into your NetSuite setup. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.816711545
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.814026
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.813842893
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